Terms of service

Fixverso is a service of Andrea Forte, Via Montei 15069 Alessandria (Italy). Contact: info@fixverso.com.

Fixverso lets a shop manage check-ins, repairs, quotes, customers, parts, cash desk and calendar from a browser, on computer, tablet and phone.

The service is meant for businesses (repair shops and workshops), not for consumers.

You need an account with a valid email address. You are responsible for your credentials and for who uses your account.

The demo is a sample shop with made-up data that deletes itself after 24 hours. When you register you get a 14-day free trial, no credit card needed.

If you choose a paid plan when you register, you pay the subscription before using the shop. If the free trial ends without an active subscription, the shop is paused: we warn you by email before it ends, the data is kept for 30 days after the end of the trial and is then permanently deleted.

After the trial you can subscribe to the monthly, six-month or yearly plan at the prices shown on www.fixverso.com, excluding VAT. VAT or taxes due in your country are calculated at checkout.

The subscription renews automatically at the end of each period, on the same plan, until you cancel it.

You can move to a longer plan at any time: you pay the difference and the new period starts at once. To move to a shorter plan, cancel and choose the new plan when the current one ends.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Purchases are also subject to Paddle's buyer terms (paddle.com/legal/checkout-buyer-terms).

You can cancel at any time from the «Subscription» page in Fixverso. The service stays active until the end of the period already paid, then it does not renew. Until that day you can resume it.

Refunds follow the Refund policy published at www.fixverso.com/legal/rimborsi.

The data you enter (customers, repairs, documents) remains yours. You can export it and ask for it to be deleted. For your customers' data you are the controller and Fixverso processes it on your behalf, as described in the Privacy policy.

If your subscription ends and is not renewed, the data is kept for 12 months and may then be deleted, after an email notice.

You may not use Fixverso for unlawful activities, to send unsolicited messages or to try to access other shops' data. In these cases we may suspend the account.

We do our best to keep Fixverso available and the data backed up, but the service is provided «as is» and there may be interruptions for maintenance or provider outages.

To the extent permitted by law, our total liability is limited to the amount paid for the service in the previous 12 months.

We may update these terms or the prices. Important changes are announced by email at least 30 days in advance and apply from the next renewal.

These terms are governed by Italian law.