Refund policy

Last updated: 14 October 2026

How trial, cancellation and refunds of the Fixverso subscription work.

Try first, then pay

Every shop gets a 14-day free trial with no credit card, plus the free demo: you can check that Fixverso fits you before paying.

Refund of the first payment

If you are not satisfied, you can ask for a full refund of your first payment within 14 days of purchase, by writing to info@fixverso.com or replying to the Paddle receipt.

Renewals and plan changes

Renewals and the differences paid to move to a longer plan are not refundable, except where required by law or in case of a billing error.

You can cancel at any time: the subscription stays active until the end of the paid period and does not renew. There are no penalties and no partial refunds for unused time.

Who handles refunds

Payments are handled by Paddle.com, our reseller and Merchant of Record: approved refunds are returned by Paddle to the same payment method, usually within 5-10 business days.

Contact

Contact: info@fixverso.com.